Are you accidentally micromanaging your top performers or leaving new hires to sink or swim? Providing the wrong kind of support is a common mistake that hurts both morale and productivity.
According to The Ken Blanchard Companies, effective people management hinges on deploying the right “micro-skills” at the right time. For an employee who is new to a task, highly directive behaviors are not only helpful but essential. This includes:
- Setting SMART goals to clarify expectations.
- Showing and telling them how to complete the task.
- Establishing clear timelines and action plans.
Conversely, for an experienced team member, your role shifts to supportive behaviors that build confidence and autonomy. Try:
- Asking for their input on key decisions.
- Facilitating their own problem-solving instead of giving them the answer.
- Acknowledging their contributions to keep them motivated.
This week’s challenge: Pick one direct report. Are they learning something new or are they an expert? Choose one micro-skill that matches their current needs and intentionally practice it during your next one-on-one.
#PeopleManagement #Coaching #EmployeeEngagement #PerformanceManagement #Leadership
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