Smart Skills, not “Soft” Ones

For years, we’ve called them “soft skills.” It’s the biggest misnomer in business. Navigating egos, delivering critical feedback, and managing complex team dynamics is anything but soft—it’s the hardest part of the job.

A recent article from MIT Sloan highlights a much-needed change in perspective, reframing these essential qualities as “smart skills”. Author Loredana Padurean argues that while the technical aspects of a job might be easy, the people are not. This resonates deeply. True leadership isn’t about mastering machines or processes; it’s about mastering the human element.

Skills like Humility, Emotional Maturity, and true, active Listening aren’t just nice-to-haves; they are the core of effective management. They require self-awareness and constant effort. As MIT Sloan professor Roberto Fernandez notes, leaders shouldn’t always have the answers, but rather create an environment where answers can be explored. This shift from “knowing it all” to “facilitating it all” is crucial for modern leadership.

What’s one “smart skill” that has been a game-changer in your leadership journey?

https://mitsloan.mit.edu/ideas-made-to-matter/10-smart-not-soft-skills-leaders

Hashtags: #LeadershipDevelopment #EmotionalIntelligence #ManagementSkills #CorporateCulture #SmartSkills

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